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Air Conditioning & Heating Repair FAQ

Straight answers to the questions California homeowners ask us most.

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Do you offer 24/7 emergency AC and heating repair in your city?

Yes. Our emergency line is answered 24 hours a day, every day of the year, and technicians are on call across your city for after-hours air conditioning, furnace and heat pump repairs.

How quickly can a technician get to my home in your city?

Same-day service is available in most cases. Emergency calls are dispatched immediately with an honest arrival window.

What HVAC brands do you repair in your city?

All of them: Carrier, Trane, Lennox, Rheem, Ruud, Goodman, Amana, York, Bryant, American Standard, Daikin, Mitsubishi, Fujitsu, LG and more.

How much does AC repair or furnace repair cost in your city?

After diagnosis you receive a flat, written price before any work begins. Small repairs such as capacitors, contactors, igniters and flame sensors are inexpensive; we only recommend replacement when repair no longer makes sense.

Do you install new air conditioners and furnaces in your city?

Yes. We install central air, heat pumps, gas and electric furnaces and ductless mini splits, with free in-home estimates and financing options.

Do you service commercial buildings in your city?

Yes. We repair and maintain rooftop units, split systems and ductless systems for offices, restaurants, retail and light industrial properties.

Is there a maintenance plan available in your city?

Yes. Our plan includes a spring AC tune-up, a fall heating tune-up, priority scheduling and repair discounts.

What should I do if my AC is not cooling before you arrive?

Turn the system off at the thermostat, check and replace the air filter, and make sure the outdoor unit is clear of debris. If the coil is frozen, set the fan to on so it can thaw.

How fast can you get to my home for AC repair?

We book same-day air conditioning repair in your city whenever a slot is open, and emergency AC repair is available 24 hours a day, seven days a week.

How often should my air conditioner be serviced?

Once a year, ideally in spring before the first heat wave hits your city. Systems that run most of the year benefit from a second visit in late summer.

Can you repair a packaged rooftop unit?

Yes. We repair packaged central air units on rooftops and side yards throughout your city, as well as conventional split systems.

When is the best time for an AC tune-up?

March through May, before the first heat wave reaches your city. Fall is the second-best time, right after the cooling season ends.

How long does an AC installation take?

Most replacements in your city are finished in a single day. A full system with new ductwork may take two.

Why is my AC running but not cooling?

Most often low refrigerant, a frozen coil, a bad capacitor or a dirty condenser coil. A technician can pinpoint which in about 20 minutes.

Is it worth replacing the compressor or should I replace the whole AC?

If the unit is under ten years old and the compressor is still under manufacturer warranty, replacement usually makes sense. On older R-22 systems a new condenser is often the better value. We give you both numbers.

Why is my AC freezing up?

Restricted airflow (dirty filter, dirty coil, weak blower) or low refrigerant. Turn the AC off, set the fan to on to thaw the coil, and call us to fix the cause.

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